You will be required to sign a Waiver Form acknowledging that there is an element of risk in sport activities and that you accept full personal responsibility for your own well-being. We take safety seriously and make every effort to minimize the risk through proven methods of training and equipment care. However, it is impossible to cover every possibility. Part of the iKite School experience is to help you become a responsible kitesurfer and crew member thus assuming full personal responsibility. The iKite Club and School must receive the signed waiver form before accepting your membership or lessons registration application.
Full payment must be received prior to the beginning of each lesson. Should payment not be received, we reserve the right to treat the booking as cancelled.
In the event of a booked lesson being missed without a minimum 24-hour notice to the instructor, a 30% deposit charge will be applied. Missed lessons can only be rescheduled and not refunded.
All kiteboarding and snowkiting lessons are weather dependent. Due to extreme weather fluctuations, lack of wind power or for any safety reasons, the iKite School or its instructors reserve the right to cancel the lesson with a late notice or at any time during the lesson if weather conditions change. In the event that the iKite School or its instructors should cancel the lesson, it will be rescheduled for a later date at no additional cost to the student. iKite Canada or its instructors may cancel the lesson if the student displays inadequate behaviour or signs of being under alcohol or drug influence. There is no refund or lesson rescheduling made in this case.
There are no refunds available on any lesson purchases or gift certificates. However, in some cases if an exception is made and a refund is authorized by iKite Canada, a 5% non-refundable administration fee will be subtracted from the refund total.
Gift Cards are valid for 12 months from the date of purchase and are non-transferable. It is the responsibility of the recipient to book and complete the course within the twelve month gift card duration period. Lost gift cards may be redeemed if proof of purchase can be shown. iKite Canada reserves the right to refuse a replacement.